- Founder and Managing Director, Sea-Change Partners
- Visiting Professor, Sasin School of Management
- Founder and Managing Director of Sea-Change Partners, with over 30 years’ experience as a teacher, trainer, advisor, and practitioner in Negotiation & Influence, Conflict Management, and Crisis Leadership
- Former Teaching Fellow, Harvard Law School, teaching negotiation
- Former Visiting Lecturer, National University of Singapore, teaching International Negotiation and Conflict Management
- Former Senior Fellow, Institute for Defence & Strategic Studies, S. Rajaratnam School of International Studies (RSIS), Singapore
- Head, Asian Programme on Negotiation & Conflict Management (APNCM), RSIS (2002–2007)
- Conflict Advisor to the United Nations and the Asian Development Bank
- Research Assistant and later Special Assistant to the Director, Harvard Negotiation Project, working with Professor Roger Fisher (author of Getting to YES)
- Former Counter-Terrorism Analyst, Washington, DC
- Member, Council for Emerging National Security Affairs (CENSA), Washington, DC
- Associate Member, Singapore Institute of International Affairs
- Member, “Voices from the Field” advisory group on humanitarian emergencies in conflict areas
- “Negotiating Hostage Crises with the New Terrorists” (Praeger, 2007), Co-author
- Master of Public Administration (MPA), John F. Kennedy School of Government, Harvard University
- Bachelor of Arts (B.A.), Tufts University
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